BlogZoho CRM Webhooks

How to Test Zoho CRM Webhooks

Zoho CRM notifications send webhook callbacks when module records like leads, contacts, and deals are created or modified.

Zoho CRM Official Webhook Docs

1. Zoho CRM Webhook Events

Zoho CRM can send the following webhook events to your endpoint:

Leads.create
Leads.edit
Contacts.create
Contacts.edit
Deals.create
Deals.edit
Accounts.create

2. Set Up a Test Endpoint with HookRay

Follow these steps to start receiving Zoho CRM webhooks for testing:

  1. Go to HookRay and click "Start Testing — Free" to get your unique webhook URL.
  2. Copy the URL (e.g., https://h.hookray.com/abc123).
  3. In your Zoho CRM dashboard, navigate to the webhook settings and paste the HookRay URL as your endpoint.
  4. Select the events you want to receive (see list above).
  5. Trigger a test event — HookRay will show the incoming webhook in real-time.

3. Sample Zoho CRM Webhook Payload

Here's an example of what a Zoho CRM webhook payload looks like:

payload.json
{
  "module": "Deals",
  "operation": "edit",
  "ids": [
    "4878934000000307001"
  ],
  "token": "TOKEN_FOR_VERIFICATION_001",
  "channel_id": "1000000068001",
  "resource_uri": "https://www.zohoapis.com/crm/v2/Deals"
}

4. Common Issues & Troubleshooting

Webhook not arriving?

Check that your endpoint URL is correct and publicly accessible. Zoho CRM cannot reach localhost URLs — use HookRay's cloud URL instead.

Getting 400 or 500 errors?

HookRay accepts any payload and returns 200 OK by default, so the issue is likely on Zoho CRM's side. Check your webhook configuration and event selection.

Need to verify webhook signatures?

Zoho CRM signs webhook requests for security. Use HookRay to capture the raw headers and body, then implement signature verification in your application code.

5. Next Steps

  • Use HookRay's webhook replay feature to re-send captured webhooks while building your handler
  • Enable smart parsing (Pro plan) to see Zoho CRM-specific fields highlighted automatically
  • Check the Zoho CRM webhook documentation for the complete event reference

Ready to test Zoho CRM webhooks?

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