BlogMagento Webhooks

How to Test Magento Webhooks

Magento (Adobe Commerce) async events and webhooks notify external services about order, customer, and product changes.

Magento Official Webhook Docs

1. Magento Webhook Events

Magento can send the following webhook events to your endpoint:

observer.sales_order_save_after
observer.customer_save_after
observer.catalog_product_save_after
observer.sales_order_shipment_save_after
observer.sales_order_creditmemo_save_after
plugin.after.place_order

2. Set Up a Test Endpoint with HookRay

Follow these steps to start receiving Magento webhooks for testing:

  1. Go to HookRay and click "Start Testing — Free" to get your unique webhook URL.
  2. Copy the URL (e.g., https://h.hookray.com/abc123).
  3. In your Magento dashboard, navigate to the webhook settings and paste the HookRay URL as your endpoint.
  4. Select the events you want to receive (see list above).
  5. Trigger a test event — HookRay will show the incoming webhook in real-time.

3. Sample Magento Webhook Payload

Here's an example of what a Magento webhook payload looks like:

payload.json
{
  "event": "observer.sales_order_save_after",
  "data": {
    "order": {
      "entity_id": "000000042",
      "increment_id": "100000042",
      "status": "processing",
      "grand_total": "259.99",
      "customer_email": "buyer@example.com"
    }
  }
}

4. Common Issues & Troubleshooting

Webhook not arriving?

Check that your endpoint URL is correct and publicly accessible. Magento cannot reach localhost URLs — use HookRay's cloud URL instead.

Getting 400 or 500 errors?

HookRay accepts any payload and returns 200 OK by default, so the issue is likely on Magento's side. Check your webhook configuration and event selection.

Need to verify webhook signatures?

Magento signs webhook requests for security. Use HookRay to capture the raw headers and body, then implement signature verification in your application code.

5. Next Steps

  • Use HookRay's webhook replay feature to re-send captured webhooks while building your handler
  • Enable smart parsing (Pro plan) to see Magento-specific fields highlighted automatically
  • Check the Magento webhook documentation for the complete event reference

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